FAQs

It is only possible to make changes in your order in very exceptional cases. We strive to process and deliver every order as soon as possible, so usually orders cannot be modified as requested.

Please contact our customer service team at catopiaco@gmail.com and we will do our utmost to help you. We thank you for your understanding.

This is only possible in very exceptional cases. We strive to process and deliver every order as soon as possible, making this very difficult.

Please contact our customer service team at catopiaco@gmail.com and we will do our utmost to address any concerns. We thank you for your understanding.

Receive free shipping for purchases over 50$ within Canada!

All orders are shipped with FedEx with tracking number included.

All orders are processed within 24hrs and arrive within 3-7 business days.

We currently only ship within Canada, but join our email listings for updates!