About us
Founded in 2024, Catopia Co. is a proudly Canadian-owned small business š
At Catopia Co., our mission is to enrich the lives of cats and their owners by offering thoughtfully designed, high-quality products. We specialize in stylish, modern cat trees that not only support your catās natural instincts but also complement your home decor.
We believe a catās environment plays a vital role in their well-being. Studies show that enriching play spaces help reduce stress and promote physical activity, leading to happier, healthier cats. Thatās why our products are crafted with natural, durable materialsāsafe for your pet and better for the planet.
At the heart of our brand is the belief that functionality should never come at the expense of style. Our unique designs offer the perfect blend of comfort, durability, and aesthetic appealācreating a space both you and your cat will love.
Weāre committed to innovation, sustainability, and customer satisfaction. Join the Catopia community and transform your space into a true cat haven.
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FAQs
Can I change my order after submitting?
It is only possible to make changes in your order in very exceptional cases. We strive to process and deliver every order as soon as possible, so usually orders cannot be modified as requested.
Please contact our customer service team at catopiaco@gmail.com and we will do our utmost to help you. We thank you for your understanding.
Can I cancel my order?
This is only possible in very exceptional cases. We strive to process and deliver every order as soon as possible, making this very difficult.
Please contact our customer service team at catopiaco@gmail.com and we will do our utmost to address any concerns. We thank you for your understanding.
How much does shipping cost?
Receive free shipping for purchases over 50$ within Canada!
What delivery services do you use?
All orders are shipped with FedEx with tracking number included.
When will my order be processed/delivered?
All orders are processed within 24hrs and arrive within 3-7 business days.
Do you ship internationally?
We currently only ship within Canada, but join our email listings for updates!